Voice over IP

Our Voice over IP business services offer the next generation of cost-saving telephony, with zero investment. Our Voice over IP business products enables all employees to make and receive calls using an office broadband connection. Calls within company broadband networks are free and calls to other parties including non-broadband users on standard lines are greatly reduced.

Voice over IP in Brief

Voice over IP (VoIP) enables anyone with a computer and a broadband Internet connection to make and receive phone calls. The fundamental difference between (VoIP) and traditional telephony technology is that VoIP translates a voice signal into packets of data that travel through a computer network (like the Internet) and translates the signal back to a voice signal on arrival at its destination. The advent of broadband has enabled this technology to work in real-time, so for the user they will not notice any difference in quality.

What is required?

To place and receive a Voice over IP call you will need a broadband Internet connection and an IP telephone. A computer can act as an IP telephone with the use of software, speakers and a microphone or alternately you can use an IP telephone that looks like a regular phone only it connects to the Internet. For a business there are some considerations to make and these often relate to existing infrastructure. Primarily a business can operate a VPVN (virtual private voice-network) with a single high-speed Internet connection. With an IP Centrex solution the business network can instantaneously grow or reduce with no disruption, no added capital expenditure and no capital redundancy. Businesses that use a PBX (traditional phone system) are not exempt as an IP gateway can be added to enable VoIP extensions to the existing network again with minimal costs and minimal capital expenditure.

A Business Voice over IP (VoIP) Voice-Network

The key to understanding the complete benefits of voice over IP is not to just think about the telephone but to think about a voice-network. A voice-network places the employee at the centre of the system and empowers that employee through multi-location connectivity to communicate efficiently within the network regardless of whether they are using a desk phone, a mobile phone or a computer. For the user, the change allows them total control and total freedom to communicate with and on behalf of the company while remaining within the office telephone system regardless of location. For businesses the term "employee freedom" could be cause for concern. Monitoring telephony costs and usage is essential in maintaining business telecom profitability, however with a Ryedale; Voice over IP business solution, employees can be granted telecom freedom while at the same time allowing businesses to substantially increase control of both usage and cost.

Managing Change

For any workforce using Voice over IP, there is no loss of call quality, and no change in calling functionality or process. There are however a few differences. Employees using our Voice over IP connect business service are provided with practical benefits, such as, our web enabled personal phone management system, empowering employees to customise their phone settings and voicemail regardless of their location.

Embracing Change

For any business using Voice over IP the difference is obvious. A typical Ryedale Voice over IP business adopter will experience substantial savings on call costs, enhanced workforce productivity, reduced I.T. maintenance bills, zero capital investment costs and instant scalability on changing business requirements.